Muriel: Virtual Assistant

Say Hello to Muriel!

"Muriel" is the name of Cyprus Credit Union’s virtual assistant, here to give you more ways to move your money, manage your accounts, and have faster access to the information you need. Enjoy ultimate convenience as part of your Cyprus CU membership.

How It Works?

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Phone Support

When you call Cyprus, you’ll be greeted by Muriel, and you can use your voice to find what you need. Check account balances, review recent transactions, or even learn more about the products we offer—all available over the phone!

Give us a call at (801) 260-7600 to learn how Muriel can help you manage your Cyprus account quickly and easily.

In-Lobby Teller (ILT)

Make everyday transactions with the push of a button. Withdraw cash, view account balances, or transfer funds 24/7 with greater privacy than the teller line. Available at most of our branch locations.

ILTs also feature our video tellers. For transactions that require a Cyprus representative, a video teller will appear live onscreen to assist you when needed. Employees are also available in person at every Cyprus branch to answer your questions.

Live Chat

Need help finding something when browsing our website? Use the Live Chat feature, and Muriel will help you get quick answers to any questions you may have about Cyprus CU’s products and services.

Use the "Live Help" button whenever you're visiting CyprusCU.com to get started.

Video Teller Hours
Monday–Friday: 9 am–7 pm
Saturday: 9 am–2 pm
Sunday: Unavailable

Features Traditional ATMs Muriel (ILTs)- Self Serve like an ATM Video Teller - Speak with a Cyprus Employee
Cash Withdrawals ✓ $20 bills only ✓ $100, $20, $5 & $1 bills available ✓ $100, $20, $5 & $1 bills available
Cash & Check Deposits ✗ ✓ any denomination accepted ✓ any denomination accepted
Balance Inquiries ✓ ✓ ✓
Transfer Funds ✗ ✓ ✓
Loan Payments ✗ ✗ ✓
Payoff Information ✗ ✗ ✓
Access Multiple Accounts ✗ ✗ ✓
Cashier’s Checks ✗ ✗ ✓

Who is Muriel?

1944, Cyprus Credit Union hired its first full-time employee, Muriel. She would later serve as president of the credit union from 1966–1977. As a nod to this part of our history and to honor her memory, all our virtual assistants are named “Muriel.”

Our Muriel virtual assistants are just one of the ways Cyprus Credit Union shows our commitment to providing ease and accessibility to all of our members.

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